This Privacy Policy explains what personal data batpkr collects from users of batpkr.app, how that data is used and stored, and what rights you hold in respect of your personal information.
This Privacy Policy applies to all users of batpkr.app regardless of location. By creating an account or using the batpkr platform, you acknowledge that you have read and understood this policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please discontinue use of the batpkr platform and close your account.
batpkr ("batpkr", "we", "us", "our") operates the online casino and sports betting platform accessible at batpkr.app. batpkr is committed to protecting the privacy and personal data of all users of its platform. This Privacy Policy ("Policy") sets out in detail how batpkr collects, uses, stores, shares, and protects personal data in connection with your use of the platform and associated services.
This Policy should be read alongside the batpkr Terms and Conditions and Responsible Gaming Policy, which together form the full framework governing your use of the batpkr platform. Terms not defined in this Policy carry the meanings assigned to them in the Terms and Conditions.
batpkr's platform is used by a significant number of players from across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Peshawar, and smaller cities. The personal data of all users, regardless of their city or province, is handled in accordance with this Policy without distinction.
batpkr collects personal data in several ways: directly from you when you register an account, deposit or withdraw funds, contact support, or use platform features; automatically through your interaction with the platform; and, in limited circumstances, from third-party service providers. The categories of data collected include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, username | Registration form |
| Contact Data | Mobile number (e.g. JazzCash/Easypaisa number), email address | Registration form, support requests |
| Financial Data | Payment method details, transaction amounts, wallet balance history | Cashier transactions |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically via platform |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform |
| Verification Data | CNIC copy or other government-issued ID (where KYC is required) | Document upload (withdrawal verification) |
| Communications Data | Support ticket content, messages sent to batpkr | Support channel interactions |
batpkr does not collect sensitive personal data such as biometric data, political opinions, religious beliefs, or health information in the ordinary course of operating the platform.
batpkr uses the personal data it collects for the following purposes:
batpkr processes your personal data on the following legal grounds:
batpkr does not sell your personal data to third parties. batpkr may share your personal data in the following circumstances:
batpkr does not share your mobile number or financial data with third-party marketing companies. Your JazzCash number, Easypaisa number, or bank account details are used exclusively for payment processing purposes.
batpkr uses cookies and similar tracking technologies on the batpkr.app platform. Cookies are small data files placed on your device that help the platform function correctly and allow batpkr to understand how the platform is being used.
The types of cookies used by batpkr include:
batpkr does not use third-party advertising or tracking cookies. You may manage cookie preferences through your browser settings, though disabling essential cookies may impair your ability to log in or use certain platform features.
batpkr retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. In practice, this means:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
batpkr implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
No security system is completely impenetrable. While batpkr takes all reasonable precautions, it cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the security of your own login credentials and for using batpkr on devices and network connections that you trust.
Subject to applicable law, you have the following rights in relation to your personal data held by batpkr:
To exercise any of these rights, please contact batpkr support at the email address provided in the footer of this page. batpkr will respond to rights requests within a reasonable timeframe and in any event within 30 days of receipt.
The batpkr platform is strictly for individuals aged 18 years and over. batpkr does not knowingly collect personal data from individuals under the age of 18. If batpkr becomes aware that it has collected personal data from a minor, it will take immediate steps to close the relevant account and delete the associated data.
If you believe that a minor has registered an account with batpkr, please contact support immediately with the relevant account details so that the matter can be investigated and resolved.
The batpkr platform integrates third-party services including game software providers, payment processors, and analytics tools. These third parties have their own privacy practices governing data they independently collect. batpkr is not responsible for the privacy practices of third-party services and recommends reviewing the privacy policies of any third-party services with which you interact.
batpkr does not include third-party advertising networks, social media pixels, or data broker integrations on its platform. Data collected through the batpkr platform is not used for behavioural advertising purposes by third parties.
batpkr uses gambling behaviour and account usage data to support its responsible gaming obligations. This includes monitoring for patterns consistent with problem gambling behaviour and, where identified, taking appropriate steps such as contacting the account holder or applying account-level protections in accordance with responsible gaming best practice.
Data collected in connection with responsible gaming requests — including self-exclusion applications, deposit limit settings, and cooling-off requests — is treated with a higher level of confidentiality and is used exclusively for the purpose of administering those protections. This data is not used for marketing purposes and is not shared with third parties except as required to enforce the relevant protection across related platforms where applicable.
18+ Only: batpkr is strictly for adults. If you wish to discuss your responsible gaming data or request a self-exclusion, please contact support. All such requests are handled with priority and confidentiality.
batpkr reserves the right to update or amend this Privacy Policy at any time. Where changes are material, batpkr will provide notice to registered users via the platform or through the contact information held on file prior to the changes taking effect. The "Last updated" date at the top of this page reflects when the most recent revision was made.
Continued use of the batpkr platform following notification of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should close your account and discontinue use of the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by batpkr, please contact the support team using the email address displayed below. batpkr aims to acknowledge all privacy-related correspondence within two business days and to resolve substantive requests within 30 calendar days.
Data privacy contact: [email protected] (plain text — not a clickable link)
Six key commitments batpkr makes on data privacy and security.
Every connection between your device and batpkr.app is encrypted via TLS/SSL. Your login, deposits, and account data travel in an encrypted tunnel regardless of your connection type.
batpkr does not sell user personal data to third parties. Your mobile number, JazzCash details, and account information remain within the batpkr system and authorised service providers only.
You can request a copy of the personal data batpkr holds on your account or ask for corrections at any time by contacting support. Requests are handled within 30 days.
Where no legal retention obligation applies, you can request deletion of your personal data. batpkr will confirm what can and cannot be deleted and why within its response to your request.
Data related to self-exclusion and deposit limits is handled with elevated confidentiality. It is never used for marketing and is protected from non-essential internal access.
Identity and age verification data collected at registration is stored securely, used exclusively for compliance purposes, and never shared with third-party marketing services.
If you want to exercise your data rights, raise a privacy concern, or simply learn more about how batpkr handles your information, contact our support team. For new players, your batpkr account awaits — 18+ only.
Access Your batpkr Account18+ only. Gambling involves financial risk. Please ensure compliance with all applicable local laws.